Enclosed Type

Jinan stone engraving machine, engraving machine, carving factory - home Jinan CNC equipment co. , LTD

by:Transon     2020-08-15
Stone engraving machine is a kind of precision CNC equipment. Due to its job classification, processing way. Comparatively rough count, all of the CNC machine. Accordingly, also can appear some fault. How do stone carving machine should ensure after-sales.

best after-sales is retail, actually. Of course not to say that we don't control the customer machine problem. But how to do it after the retail, but also can guarantee the customer satisfaction.
stone carving machine in after-sales section includes two parts of the installation of training and the maintenance of the door. Install language is the training by the company sent technical personnel to meet electricity and at the customer site for technical training on the software. Maintenance that refers to a mechanical problem. The customer not solve themselves. Must the door.

in general, the door response time is 12 hours. 12 hours to give reply, or determine which day is probably a few days to the customer on the door. As a result, the waiting time is longer. No problems will cause the customer to the time limit for a project master.

so, when we training clients. Divided into two parts. Based on the training. Customer factory field training. This combination, customer learned more. Company has special stone carving machine technical training room. Customers will be able to communicate to learn in the classroom. In addition to learn some mechanical knowledge. No time to study. The SEC customers to the greatest extent. In addition, we will send technicians to the customer area for the second training, 20.

this training the customer change the accessories, change a drive, a change of frequency conversion. Basically can solve on its own. Only need to send package or in two processes. So to save time in other words, the customer also we also save worry save trouble as a result, greatly reducing the field after the necessary. The only downside is that the customer before the machine again, but could spend learning time. However, subsequent benefit is infinite.

choose professional manufacturers choose CNC stone engraving machine
Custom message
Chat Online 编辑模式下无法使用
Leave Your Message inputting...
88888888888888888888888