A: Both trading company and manufacturer.So we can offer you a pretty competitve price,with high quality.
Q: What’s the package?
A: We have 3 layers package.
For the outside, we pack with wood craft case. In the middle, the machine is
covered by foam,to protect the machine from shaking. For the inside layer, the machine is covered by
thickening plastic bag for waterproof.
Q: Will the package damaged during transportation?
A: Our team considerate all the damage factors and try to ensure the package can be arrived in good condition, and our shipping agent have full experienced in safe transportation.So please don’t worry.
If the damages caused by transportion,please contact us asap,we will offer you the best solution.
Q: How to install and run the machine?
A: Our technician have installed the machine before shipping. Instruduction or video can be offered to teach how to install and run the machine. 95% customers can learn by themselves.
Q: How can I do if the machine goes wrong?
A: Once the machine goes wrong, please contact us asap and do not try fix the machine by yourself or
someone else. We will response within 24 hours as quick as we can and our techic staff will offer the solution for you.
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