More model

Q: Are you a factory or trading company?

A: We are a manufacturer.

Q: Where are you located? How can we visit you?

A: We locates in Jinan of Shandong, in the north of China.

Q: How can I choose suitable machine?

A: Please communicate with us via inquiry or email, we can guide you. Please kindly tell us:

1) .What work table size you will need?

2).What work you will do?

Q: What's your payment terms? Delivery time and MOQ?

A: We accept T/T(bank transfer), L/C, Paypal, ESCOW, West union etc. Usually we need 30% as deposit, balance paid before shipment.

Delivery Time: 7-10 days after payment

MOQ: 1set

Q: If I bought a machine, how could you make it safe while shipping.

A: We have a professional package suitable for oversea transpotation. Machine will be fixed well in the case.

Q: What's your quality control system?

A: All machines will be tested after finished. We have QC department response for this job. And we already got CE approved.

Q: What's your after-sales service?

A: 1) Warranty 1 year for whole machine. 

2) Engineers available service machinery overseas 

3) Full operator training

Q: If I don't know how to use the machine, can you teach me?

A: 1) There is a DVD disc including machine user manual and software user manual c/w machine. 2) Online (skype & phone)  

3) Remote desktop software (Team viewer) 

4) Demo Video

Q:This is my first time buy machine from China, how i buy machine from you?

A:Choose suitable machine through talking with our seller manager → Pay to us→ manufacture and testing machine(about 3-5 workdays) →shipping to you