Jinan Transon CNC Equipment Co., Ltd.
S I N C E 2 0 1 0
Jinan Transon CNC Equipment Co., Ltd is an integrated CNC automation equipment manufacturer in Jinan China found in 2010. Our main products include fiber laser marking machine,CO2 laser marking machine,CO2 laser engraving cutting machine,CNC router and
CNC plasma cutter. They are widely used in industry of woodworking, advertising, decoration,
arts and crafts, electronics industries,etc.
With the ability of research, development, design and production, Transon not only produce
our own machines, we also cooperate with customer by provide ODM and OEM machines with reliable quality, reasonable price and good after sale service. Welcome customer worldwide contact us today!
Q1: Are you a factory or trading company?
A: We are a manufacturer found in 2010.
Q2: Where are you located? How can we visit you?
A: We locates in Jinan city of Shandong, in the north of China.
Q3: How can I choose suitable machine?
A: Please communicate with us via inquiry or email, we can guide you. Please kindly tell us:
1) What work you will do?
2) What work table size you will need?
Q4: What's your payment terms? Delivery time and MOQ?
A: We accept T/T(bank transfer), L/C, Paypal, West union, Paypal, etc.
Usually we need 30% as deposit, balance paid before shipment.
Delivery Time: 7-10 days after payment
Q5: If I bought a machine, how could you make it safe while shipping.
A: We have a professional package suitable for oversea transportation. Machine will be fixed well
in the case.
Q6: What's your quality control system?
A: All machines with CE and FDA certificate. Our QC department will do full test of each machine after finish, and send you test video and photos for confirm.
Q7: What's your after-sales service?
A: 1) Warranty 1 year for whole machine. Fiber laser source 3 years.
2) Engineers available service machinery overseas
3) 7X24hours online support and whole life maintenance.
Q8: If I don't know how to use the machine, can you teach me?
A: 1) There is a U disc send together with the machine including machine user manual and software user manual .
2) Online (Skype, Whatsapp, Wechat, Phone)
3) Remote desktop software (Team viewer)
4) Demo Video
Q9:This is my first time buy machine from China, how i buy machine from you?
A: Choose suitable machine through talking with our seller manager → Pay to us→ manufacture
and testing machine(about 3-5 workdays) →shipping to you
If you have any other questions, please write email to us or call us, we will reply you ASAP.
We are here to help you! If you close the chatbox, you will automatically receive a response from us via email. Please be sure to leave your contact details so that we can better assist