Q: How to use machine
A: 1. come with the machine ,there are English manual and teaching video saved in CD, step by step teach.
2. The remote teaching support supplied by Skype, TeamViewer, tm etc
3. Engineer door to door service available, details both side discussed
4. Another other available suggestions can submit
Q : what kind machine do you offer?
A: we provide professional wood ,marble, metal, foam etc various cnc routers, Laser engraving and cutting
Q: How can I choose suitable machine?
A: Please communicate with us via inquiry or email, we can guide you. Please kindly tell us:
please tell the material you want to working on ?
How to working on it ? Engraving ? Cutting ? Or other ?
What’s the MAX size of these material ?( length ? Width ? Thickness ?)
Q: If I bought a machine, how could you make it safe while shipping.
A: We have a professional package suitable for oversea transportation. Machine will be fixed well in the case.
Q: What's your payment terms? Delivery time and MOQ?
A: We accept T/T(bank transfer), L/C, Paypal, ESCOW, West union etc. Usually we need 30% as deposit, balance paid before shipment.
Q:This is my first time buy machine from China, how i buy machine from you?
A:Choose suitable machine through talking with our seller manager → Pay to us→ manufacture and testing machine(about 3-5 workdays) →shipping to you