A summary article mentioned the other day, the second half of 2015 we made a new upgrade in terms of customer service. In 2016, the Chinese laser laser equipment factory will warm, heart waiting for you.

the integration of experience and technology, ideological, layer upon layer of rigorous process, constant laser beginner's mind, from the first laser engraving machine, to achieve mastery through a comprehensive study of all kinds of laser cutting machine, fiber laser marking machine, automatic robot research and development, for 16 years, laser laser equipment factory of beginner's mind in China, still the same. And bearing the weight of the bridge of sincerely communicate with customers & ndash; — Customer after-sales service, also will continue to upgrade, go down.



guangdong China laser laser equipment factory group co. , LTD. Established in 2001, is located in the songshan lake national high-tech industrial development zone, guangdong province, specialized in all kinds of high-end industrial laser equipment research and development, manufacturing, sales and maintenance. Companies in guangdong, Shanghai, jiangsu, zhejiang has covers an area of 100000 square meters of modern production base, more than 100 sets ( Set) Germany imported precision machinery processing equipment and more than 500 high-quality staff. Years of production and marketing all kinds of industrial laser equipment more than 10000 units ( Set) , the products sell well in more than 100 countries and regions.

service concept: customer first, professional quality, perfect quick
service standard: full satisfaction laser equipment factory in China
service tenet: service, create value



the national equipment repair service:
- 0769 8983, 9999,

the national customer service complaints:
- 0769 8875年2222
( 16 hours a day service)

the three distribution center:
the dongguan songshan lake distribution center

Shanghai jiading distribution center distribution center in xuzhou, jiangsu

5 service district:
in fujian district south China regional
ZheHu regional Su Wan and regional district of north China



1. Knowledge base system: use laser equipment factory in China for many years accumulation of laser equipment design, manufacture, maintenance, maintenance data, set up a complete knowledge base system, senior engineer 16 hours a day online customer service management center, the customer and the laser equipment factory staff all can at any time, anywhere to find all sorts of problems and consulting laser equipment and knowledge, the answer, for clients to provide professional, high-quality after-sales consulting services.

2. Chinese college: laser equipment factory was founded in 2003, the institute of laser equipment factory in China, adhering to the specialization, standardization, procedural idea and training mode of talents cultivation, by the laser equipment factory employees professional skills training, the laser equipment factory in China to provide a large number of quality perfect after-sales service professional and technical personnel.

3. Online training system: 2014 investment to build China's laser equipment factory on-line training and learning system, provides distributed in all parts of the country's customer service technician with professional, convenient, system of professional and technical training services, ensure stationed in all parts of the country of the personnel of the service can at any time, anywhere, convenient and quick to learn all kinds of professional knowledge.

4. Online examination platform: the laser equipment factory service technician in China can be through a company to build online examination platform part in all kinds of rank theory knowledge, fair, fair and open to evaluate the personnel of the service level of technology, almighty, came down, in accordance with the corresponding vocational skills involved in rating.




the customer satisfaction is our highest goal, and continuously improve products and processes, to bring customers the best quality service experience, to create maximum value for customers. We trust, worthy of trust.

in 2016, the Chinese laser equipment factory warm, with customer service & other; Waiting for you & throughout; You are.